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Kindle Accessibility: So What?

Posted in Access and Disability, General Store, and New Media and Tech

Amazon announced yesterday that its Kindle app for iOS had been updated to provide “more accessibility.” In fact, the update (with the inauspicious version number, 3.7) turns a largely inaccessible app into one that VoiceOver screen reader users can rely upon to read, navigate, and manage the contents of a Kindle library. And they did a great job, not merely making the app usable, but opening all Kindle iOS features up to VO.

The fact that blind people have Kindle libraries, given the limited native accessibility of Amazon’s hardware and mobile apps, is testament to the company’s dominant place in book-selling. So, too, are the aggressive efforts made by advocacy organizations for blind users, who have been lobbying Amazon to make this happen for some time. Sure, iOS users have been able to access iBooks since its inception, and Barnes & Noble’s Nook app was born speaking VoiceOver. But Amazon and Kindle retain big dog status, and those of us who have been nursing mistrust of the company must now work out for ourselves whether the proper reaction is joy and gratitude, or a harumphy “it’s about time.”

And despite the world-weary cynicism you might take from the previous paragraph, you should know that the accessible Kindle app is truly a thrilling thing. I have Kindle on my iOS devices, and quickly downloaded the update. When I opened the app with VoiceOver on, I anticipated something great. When I ran my finger across the screen and heard the iPad read book titles and the Kindle menu options (without the “btw” suffix that often indicates marginal accessibility), I was excited. And when I double-tapped to open a book, then did a two-finger swipe to tell VoiceOver to read a page, I became positively giddy.

Accessibility can be like that. You feel as if you have been given the keys to the locked room you’ve always wondered about. To use a closer metaphor, it’s like putting on your first pair of glasses, and suddenly being able to see the blackboard in school. Though I can and have read Kindle books with my eyes, and can and have used VoiceOver to read iBooks and Nook books, I have a strong urge to find a cozy corner, do a two-finger swipe, and luxuriate in the spoken/written word, brought to me by the accessible Kindle app, which gives me access to a library far larger than the one Apple offers.

Putting my news analyst hat back on for a moment, it’s worth reminding those of you who don’t follow this stuff that Amazon’s own hardware is not yet fully accessible, nor is the Kindle Android app. I take this as evidence of the power of those who fought for Kindle accessibility. You see, the people who use screen readers have invested their mobile device dollars in iOS, not Kindles, and not Android phones. Amazon got its priorities right, even if it took them far longer to make this move than many of us would have liked.

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